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CRM Event Resource featuring weekly updated news and event schedules. http://www.crm-event.com/ (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It CRM-Forum News, articles and a message board. http://www.crm-forum.com/ (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It CRM2day Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. http://www.crm2day.com/ (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It Customer Service Viewpoints Forum Where management challenges and issues affecting customer service are discussed. http://www.easytraining.com/csforumlisting.htm (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It ECCS Resource providing advice and information on customer relationship management in the form of articles, case studies, white papers, industry news, and analysis tools. http://www.eccs.uk.com (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It eCustomerServiceWorld Resource site featuring access to over 300 articles, case studies & white papers as well as news, information, advice and jobs. http://www.eCustomerServiceWorld.com (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It Improving Customer Service A list of customer service articles by John T. Self. http://www.sideroad.com/cs/ (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It What Ever Happened to Customer Service? Article giving customer service advice geared towards online entrepreneurs. http://www.howtoadvice.com/CustomerService/ (Added: Thu Jan 01 2004 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

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