- Amcat
Provides predictive dialers, IVR, ACD and call center management software. Software implementation, education and support is also offered.
http://www.amcat.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Amtelco
Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching.
http://www.amtelco.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Avotus
Offers software designed to help call center managers and supervisors control the Nortel Networks Meridian 1 system.
http://www.avotus.net
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Callscripter
Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen popping and full reporting suite.
http://www.callscripter.com
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- CosmoCom
Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless).
http://www.cosmocom.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- EchoPass
An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs.
http://www.echopass.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Gryphon Networks
Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (DNM) and call curfew laws.
http://www.gryphonnetworks.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- IAT
Predictive dialer and IVR messaging dialing technology, specifically for the collections industry. Based in Salt Lake City, Utah.
http://www.iatsmartdial.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- KGA
Offers PC-based training and assessment programs for call centers and a number of other industries.
http://www.ckga.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Mercom
Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.
http://www.mercom.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Noetica
Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
http://www.noetica.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Teleopti
Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks.
http://www.teleopti.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Trio
Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.
http://www.trio.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Wicom
Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.
http://www.wicom.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
- Xentrax
Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.
http://www.xentrax.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
Rate It
Review It
|
