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100 Things to Do to Make a Better Site
List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.
http://philip.greenspun.com/wtr/100-things
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

7 Debilitating Diseases of Business Websites
Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998.
http://www.wilsonweb.com/articles/7diseases.htm
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

A Heuristic Evaluation of a World Wide Web Prototype
Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.
http://stats.bls.gov/ore/htm_papers/st960160.htm
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A List Apart - The Perfect 404
Ian Lloyd gives strategies for building custom 404 error pages that enhance usability.
http://www.alistapart.com/articles/perfect404/
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Adaptive Path - 90% of All Usability Testing is Useless
Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it."
http://www.adaptivepath.com/publications/essays/archives/000328.php
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Adobe - Flash : Usability
Usability tips, examples, test case, quotes, related articles and a Flash forum for site developers.
http://www.adobe.com/devnet/flash/testing_usability.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

AgeLight Institute
Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.
http://www.agelight.com/Resources/webdesign.htm
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Alertbox
Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.
http://www.useit.com/alertbox/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

All Things Web: The Usable Web
Tips and techniques for building reader-friendly Web pages.
http://www.pantos.org/atw/usable.html
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alt tags - Muddling Through
Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isn’t clear what they are supposed to do in any given situation."
http://www.alttags.org/usability/muddling-through/
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AnyBrowser.com
Web page viewer presents a site as it might be seen by visitors with different browsers.
http://www.anybrowser.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Art and the Zen of Web Sites
Suggestions and guidelines for putting together a usable and attractive web site.
http://www.tlc-systems.com/webtips.shtml
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

BBC News
Web design 'causes confusion' - Web designers are not on the same wavelength as surfers when it comes to creating sites, says a US study.
http://news.bbc.co.uk/1/hi/sci/tech/2041040.stm
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Bohmann Usability
News weblog covering web usability in Europe.
http://www.bohmann.dk/observations/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

CNET.com - Study: Design lacking in e-tail sites
The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving.
http://news.cnet.com/2100-1017-931274.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

CNN.com - Analysis: Web sites are locking out the disabled
Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way.
http://archives.cnn.com/2000/TECH/computing/08/07/web.site.accessibility.idg/index.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Croc O' Lyle
Weblog by a practicing User Experience Architect. Usually about usability, design information architecture and e-business.
http://crocolyle.blogspot.com
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Designing a More Usable World
Trace Research and Development Center at the University of Wisconsin. Excellent guidelines for universal web design.
http://trace.wisc.edu/world/
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Don't Link to Us
Highlights stupid linking policies by linking to web sites that attempt to impose substantial restrictions on other sites that link to them.
http://www.dontlink.com
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

eShopability
Provides design and usability information and advice on how to convert browsers into buyers and keep them, analysis and trends. Free fortnightly newsletter.
http://www.eshopability.com
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Eyetools Research
Greg Edwards on design and content optimization through eyetrack testing: measuring what people read, look at, skip, and ignore on webpages.
http://blog.eyetools.net/
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Fifth Conference on the Human Factors and the Web
A forum for sharing information among a community of human factors engineers, designers, and developers who are interested in producing web sites that are more useful and usable. Site contains proceedings of the most recent (3/Jun/1999) conference and archives of all previous conferences.
http://zing.ncsl.nist.gov/hfweb/index.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Five Usability Principles For Web Design
Ilise Benun elaborates on the principles of consistency, interaction, instruction, choices and control. (Publish.com)
http://www.publish.com/c/a/Graphics-Tools/Five-usability-principles-for-Web-design/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Guide to Usability for Software Engineers (GUSE)
Pages collected by the University of Maryland, Masters of Software Engineering. These guidelines will assist software engineers to create effective user interfaces.
http://otal.umd.edu/guse/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Hot Text: Web Writing That Works
Articles from trainer-writer team Jonathan and Lisa Price. Ideas and services for web writers, editors, and content managers.
http://www.webwritingthatworks.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

How to Develop an Effective GUI Standard
Eric Schaffer of Human Factors International describes the result of his experiences of working Eric working on over 150 user interface standardization projects.
http://www.humanfactors.com/downloads/guistandards.pdf
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

HTML Authoring Tools
Provides free services to assist web authors who wish to make their information available to the largest audience.
http://www.delorie.com/web/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Human Factors International - Web Usability Tips
These tips are provided to help you improve the interaction between humans and computers in your web design.
http://www.humanfactors.com/downloads/10tips.asp
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

IBM DeveloperWorks: Web Architecture
Offering tools needed to understand usability and accessibility issues. Includes materials that can help you create user-centered applications and gain insight into accessibility challenges.
http://www.ibm.com/developerworks/web/
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Internet Brothers: Helpware for the Cybercommunity
Expanding web community by offering free tips and tutorials about HTML and DHTML, graphics editing, site promotion, digital photography, and desktop publishing. Presented often with a touch of humor, and always with examples.
http://internetbrothers.com
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Java Software Human Interface
Essential information about human interface design and usability for applications and applets written in the Java programming language.
http://java.sun.com/developer/techDocs/hi/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

JavaScript and Web Site Usability
An Interview with JavaScript Guru, Mr. Danny Goodman on how JavaScript can make a web site easier to use.
http://webword.com/interviews/goodman.html
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Jeffrey Veen: The Usability of Subscribing to Feeds
RSS feeds are surprisingly difficult for the average user to use.
http://www.veen.com/jeff/archives/000733.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Klariti Guide to Usability and Information Architecture
Directory contains over 500 links, mainly to scholarly articles.
http://www.klariti.com/information-architecture/
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Lynx Friendly
The key to being Lynx Friendly is to be consciously aware of the HTML which goes into creating a web page and to ensure that those using a non-graphical browser are not ignored.
http://www.cs.umanitoba.ca/~djc/personal/lynxfriend.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Morville, Peter: Building a Synonymous Search Index
Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site.
http://www.ddj.com/184412944
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Morville, Peter: Virtual Documents: The Challenges of Chunking
Advice for determining a level of granularity in breaking up documents for online viewing.
http://www.ddj.com/184412896
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Navigation 101
A simple, understandable navigation scheme is a critical aspect of site design and has a direct effect on the bottom line.
http://wdvl.com/Location/Navigation/101/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Nielsen Norman Group
Reports and columns on usability and human interface design by Jakob Nielsen, Don Norman, and Bruce 'Tog' Tognazzini.
http://www.nngroup.com/reports/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Norman, Don: Human Centred Design
Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen.
http://www.jnd.org/dn.mss/gratuitous_grap.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Opquast
A list of best practices intended to improve the quality of on-line services.
http://www.opquast.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Pointafter.com - 20 Do's and Don'ts of Web Usability
Tips from George Prociuk.
http://www.pointafter.com/Archives/nl0204.htm
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Principia Hypertextica: Introduction
A mathematics educator's view of web design. Encourages speed, accessibility, validity, and navigability. Discusses difficulties of math typesetting on the web.
http://www.cst.cmich.edu/users/chaff1ra/m132/WWW/type/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Roger C. Parker - Eleven Common Web Page Design Frustrations and How To Cure Them
How to keep web page design from interfering with communication to visitors.
http://www.newentrepreneur.com/Resources/Articles/12_Com_Mis/12_com_mis.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Rosenfeld, Lou: Is Less Really More?
When it comes to the usability factor of tables of contents, is less really more?
http://www.ddj.com/184412956
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Rosenfeld, Lou: Yahoo! is Dead. Long Live Yahoo!
Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets.
http://www.ddj.com/184412919
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Schaffer, Eric: How to Develop a Corporate Intranet Standard
From the consultants of Human Factors International.
http://www.humanfactors.com/downloads/webstandards.pdf
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Schroeder, Will: Testing Web Sites with Eye-Tracking
Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site.
http://www.uie.com/articles/eye_tracking/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Scottberkun.com
Expert columns on web usability, interaction and web design.
http://www.scottberkun.com/essays/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

ShoreWalker
Covers every area of site design as well as what not to do. Steers the user away from hype and towards more practical, user-friendly Web design. Based in Australia.
http://www.shorewalker.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Something 4 Nothing Web Pages
Tips for building pages which are visually pleasing, and yet still download quickly and make information easy to access. From Webdeveloper.com.
http://www.webdeveloper.com/html/html_something_4_nothing.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Spool, Jared: Hard Evidence from Research
Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted
http://www.ddj.com/184412959
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Spool, Jared: Web Graphic Design Is Not What You Think, A Usability Perspective
"The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.
http://www.ddj.com/web-development/184412961
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Starling Access Services
Interesting definition of Accessible Web Design. For use by "anyone, any web browsing technology and any site".
http://www.starlingweb.com/webac.htm
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

STC SIG - Usability
Forum to share information, resources and experiences on issues related to the usability and user-centered design. It is the home of the Usability Special Interest Group of the Society for Technical Communication.
http://www.stcsig.org/usability/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Stevesdomain.net
Focuses on furthering the education of web related topics, including web design and navigation tips, advice and techniques.
http://www.stevesdomain.net/
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Szuc, Daniel: Usability in Hong Kong
Interview detailing the approach to web usability in Hong Kong.
http://webword.com/interviews/szuc.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

The Scent of Information
The reason why so many people lose their way on the Web, according to usability expert Jared Spool, is because they lose the scent of the information they are looking for. Jared shares his thoughts and perspectives on the Web, usability, and the user's quest for information.
http://www.ddj.com/web-development/184413077
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

The WDVL: Designing Attractive Web Pages
Before you can design avant-garde Web pages, you have to know what the rules are before you try to break, bend or amend them.
http://wdvl.com/Authoring/Design/Pages/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Theory
A weekly column by Adam Baker that discusses web usability, interface, and interaction design. Includes previous columns for review.
http://www.merges.net/theory/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Tognazzini, Bruce: First Principles
Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.
http://www.asktog.com/basics/firstPrinciples.html
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Top Ten Web Design Mistakes of 2003 (Jakob Nielsen's Alertbox)
Sites are getting better at using minimalist design, maintaining archives, and offering services. However, these advances entail their own usability problems, as several prominent mistakes from 2003 show.
http://www.useit.com/alertbox/20031222.html
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Universal Usability
Includes an online version of the book "Access by Design: A Guide to Universal Usability for Web Designers" by Sarah Horton, along with links to other useful resources.
http://universalusability.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Usability First
Diamond Bullet Design offers their experience and knowledge on website and software usability.
http://www.usabilityfirst.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Usability Professionals' Association
The UPA's purpose is to promote usability concepts and techniques worldwide.
http://www.upassoc.org/
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Usability.gov
Provided by the National Cancer Institute. Includes information and resources on making web sites and other user interfaces more useful, usable, and accessible. News and current publications and additional links are provided.
http://www.usability.gov/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Usable Web
Collection of links and accompanying information about human factors, user interface issues, and usable design specific to the World Wide Web.
http://usableweb.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Usable Webs
Information on basic web usability principles, including hints on helping search engines find your site. Web usability assessments and content development are available.
http://www.usablewebs.com/
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Usefo.com
Web design resources, Usableword newsletter, and web usability guidelines to make web sites faster, more educational, and usable.
http://patsula.com/usefo/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Useit.com
Jakob Nielsen shares his thoughts on usability.
http://www.useit.com
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User-Friendly Web Sites for All Ages, Microsoft PressPass
Guidelines for businesses, developers and web designers on how to make their web sites more user-friendly and accessible for the adult community. A white paper issued by Microsoft, "Effective Web Design Considerations for Older Adults." is available for download.
http://www.microsoft.com/PressPass/press/1999/May99/GuidelinePR.asp
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Various: WebWord Interviews with the Experts
Usability articles written by John S. Rhodes. This page is a good starting point.
http://webword.com/interviews/index.html
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Vaspers the Grate
Insights into web writing, user-focused web design, and web credibility enhancement.
http://vaspersthegrate.blogspot.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Vaspers the Grate: Web Credibility Destroyers
List of design issues that pollute an overall impression of trustworthiness and dependability.
http://vaspersthegrate.blogspot.com/2004/06/web-credibility-destroyers.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

WDVL: Usability Testing in Practice
Reveals one company's usability testing practices and procesures.
http://wdvl.internet.com/Authoring/Design/UsabilityTesting/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Web Development
A summary of the complete life cycle of web development: planning, analysis, design, implementation, and promotion. Key practices and online resources are given for each process. By John December, author of numerous material for web development methodology.
http://www.december.com/web/develop.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Web Pages That Suck
Learn good web page design by looking at bad web pages.
http://www.webpagesthatsuck.com
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Web Usability
International Journal of Human-Computer Studies. Special issue of WWW Usability arising from a symposium entitled "The Missing Link: Hypermedia Usability Research and The Web".
http://ijhcs.open.ac.uk/
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Web Usability Articles
Several years of usability-related articles from Digital Web Magazine.
http://www.digital-web.com/topics/usability/
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Web Usability Findings
Compilation of surveys of web usability engineering and test results.
http://www-personal.umich.edu/~bing/oversite/webusefind.html
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

Webmaster's Corner
A commentary on web usability, design, and direction aimed at the beginning web developer.
http://www.newramp.com/webmasters/archive.asp
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

WebWord Usability Consulting
Usability and human factors for the Internet. Including book list, expert articles and interviews, and recommended sites.
http://www.webword.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0) Rate It Review It

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