- Badgernt HelpLine
Service desk software for support personnel and customers (both internal and external). Includes SLA management, automated notification, management reporting, and support for consolidating multiple help-desks.
http://www.badgernt.co.uk
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
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- Incident Monitor
Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
http://www.monitor24-7.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
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- OTRS
An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
http://otrs.org/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
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- ReadyDesk
Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
http://www.readydesk.com/
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
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- ScorpioSoft
Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
http://www.scorpiosoft.com
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
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- Taskman Pro
Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
http://www.darasoft.net
(Added: Mon Apr 04 2011 Hits: 0 Rating: 0.00 Votes: 0)
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